What should I do if my order is delayed?

Delivery times are approximate and not guaranteed. Once an item leaves our facility it is under the control of the carrier. If there’s a significant delay, we will work with you to find a satisfactory solution, such as discounts or partial refunds.

Please check your spam/junk folder. Our system sends automated emails including order confirmations, shipping updates, and tracking information. If you haven’t received these, feel free to contact us at support@modernaminosusa.com for assistance

Yes, Modern Aminos ships to all US states and the EU. We are unable to deliver to U.S. Territories, including Puerto Rico and the U.S. Virgin Islands, or to U.S. Military bases. 

Contact us immediately to correct the address. If your order has already shipped, it must be returned to us before reshipping.

We trust Fedex and UPS for all of our shipments to ensure the quickest delivery.

We highly recommend against using shipping forwarders as customers have had tons of issues with them before. Use a shipping forwarder at your own risk

Orders are typically processed and shipped the same day M-F. As we ship from within the USA, expect fast delivery no matter your chosen payment method. Please note that during global disruptions or holidays, delays may occur due to reduced staff at the courier.

Delivery time estimates on our site are approximate and not guaranteed. Once an item leaves our facility, it is under the control of the carrier. If there’s a significant delay, we will work with you to find a satisfactory solution, including offering discounts or partial refunds.

While this is extremely unfortunate we always make it our goal to get products out especially those with expedited shipping as fast as possible. Once a product leaves our warehouse it is out of our control, and at times the postal service takes longer than they should. If this happens please reach out to our customer service team at support@modernaminosusa.com where we will make the issue right.

If your order doesn’t seem to process, reach out to our support team at support@modernaminosusa.com